Cancellation & Refund Policy

At Trend Bazzar, we strive to provide the best shopping experience. If you need to cancel an order or request a refund, please review our policy below.

1. Order Cancellation

Before Shipment:

  • Orders can be canceled within 10 hours of placing the order.
  • To cancel, email us at studiousbunty@gmail.com with your order details.
  • If your order is canceled successfully, a full refund will be processed to your original payment method.

After Shipment:

  • Once your order is shipped, it cannot be canceled. However, you can initiate a return after receiving the product (see Return Policy below).

2. Return & Refund Policy

Eligibility for Returns

We accept returns if:
✔ The item is unused, in original condition, and in its original packaging.
✔ The return request is made within 1 days of delivery.
✔ The item received is damaged, defective, or incorrect.

🚫 Non-Returnable Items:

  • Used or opened cosmetic products due to hygiene reasons.
  • Items purchased on sale or clearance.
  • Gift cards and personalized/customized items.

Return Process

  1. Contact Us: Email us at studiousbunty@gmail.com with your order details, reason for return, and images (if applicable).
  2. Approval: Once approved, we will provide return instructions.
  3. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
  4. Inspection & Refund: After receiving and inspecting the product, we will process your refund.

Refund Method

  • Refunds will be issued to the original payment method within 10 business days.
  • If you paid via Cash on Delivery (COD), we will process the refund to your provided bank account or issue store credit.

3. Late or Missing Refunds

  • If you haven't received your refund, first check with your bank or payment provider.
  • If the issue persists, contact us at studiousbunty@gmail.com.

4. Exchange Policy

We do not offer direct exchanges. If you need a different item, please return the original product and place a new order.